ABOUT
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Product Manager | Software Engineer | Tech Enthusiast
Hey Guys, Thank you for visiting my humble abode. A bit about my professional experience: 7+ years of diverse experience across Product Management, Business Analysis, and Software Engineering delivering innovative software solutions, including Conversational AI and analytics platforms.
Exceptional proficiency in problem-solving, math, and critical thinking is amplified by a creative perspective as a cinematographer and music maker. Driven by an intellectual curiosity in physics, quantum computing, and philosophy, I excel at translated abstract concepts into concrete, high-impact products. Motivated by the personal belief that technology has the power to empower people.
SKILLS
Areas of Expertise
- Product Management
- Agile Methodologies
- Software Development
- Data Analysis
- Cloud Computing
- System Design
Toolkit
JIRAFigmaReactNode.jsPythonSQLAWSGitDockerNext.js
Experience
Business Analyst - ATC
Client: Auzmor Learn - LMS PlatformOctober 2025 - Present
- ◆Support the product team in defining strategic roadmap initiatives for analytics, reporting, and learner engagement features, leveraging data to drive product decisions.
- ◆Data-Driven Prioritization: Conduct SQL-based analysis on learner performance, content usage, and platform events to inform product prioritization and backlog grooming.
- ◆Workflow & Efficiency Improvement: Partnered with PMs and developers to redesign reporting workflows, enabling faster access to course engagement metrics and achieving a 32% reduction in support tickets.
- ◆Data Pipeline Integrity: Collaborate with data engineering to refine data ingestion rules for SCORM/xAPI content, improving the accuracy of the learning analytics pipeline. Defined requirements for migrating legacy analytics tables to a new Snowflake-based cloud data model.
- ◆Customer Insight: Conduct customer interviews with HR teams to capture pain points around dashboard speed, data freshness, and custom report creation.
Software Engineer
ReplyQuickAI (Voice Based AI Agents)August 2025 - Present
- ◆Specialize in building and shipping end-to-end AI-powered products, specifically Conversational AI Voice Agents, demonstrating expertise in AI-native product development.
- ◆AI Agent Development: Designed and built Conversational AI Voice Agents using Retell AI, Twilio, and Next.js. Built and integrated custom tools (booking appointments, sending SMS, crawling web) to enable real-world agent capabilities.
- ◆Performance Optimization & Observability: Built a real-time AI Agent Performance Dashboard to visualize key KPIs (call volume, SMS activity, uptime), leveraging optimized Postgres queries using Prisma to reduce load time by 40%.
- ◆Scalable Infrastructure: Engineered and managed a high-volume bulk SMS and Call campaign infrastructure, enabling hundreds of thousands of messages and calls for marketing outreach.
- ◆Continuous Improvement: Partnered with the founder on rapid prototyping and integrated feedback loops for continuous conversational model improvement, increasing agent accuracy by 40%.
Product Manager
klimb.io (AI-Powered Recruitment SaaS)April 2022 - November 2022
- ◆Led the technical execution and product strategy for core hiring workflows within this AI-powered recruitment SaaS platform.
- ◆Workflow Overhaul: Led the overhaul of the interview scheduling workflow to resolve recurring calendar sync failures impacting 30% of users. This redesign resulted in a 40% drop in missed interviews.
- ◆User Engagement: Designed and executed an A/B test on the job posting flow, introducing a three-step wizard interface that increased job creation completion by 15%.
- ◆Feature Launch: Conducted 25+ user research sessions to uncover pain points and launched the Stale Candidate Alert feature, which improved recruiter productivity by 18%.
- ◆Enterprise Scalability: Collaborated with engineers to design a batch import and export queue system, enabling the seamless migration of 100K+ candidate documents for enterprise clients.
- ◆Retention: Diagnosed a usage decline by combining Mixpanel and SQL analysis with customer interviews, launching fixes that restored engagement and increased client retention by 10%.
Business Analyst / Technical Solutions
Celestial V SolutionsJanuary 2018 - December 2021
- ◆Delivered 10+ analytics and data platform products across healthcare, logistics, finance, and government, specializing in scalable data and full-stack projects.
- ◆Digital Transformation: Led the rapid rollout of an e-governance permit workflow using Java Spring Boot & Angular, moving 80% of applications online and halving approval time from 6 to 3 weeks.
- ◆Healthcare Analytics: Designed a cloud-based hospital analytics pipeline on AWS (S3, Glue, Redshift) with predictive forecasting, enabling 20% shorter ER waits. Directed an enterprise-wide hospital digital-transformation program, launching patient apps and portals that cut in-person wait times by 40%.
- ◆RPA & Automation: Automated monthly financial reporting for an NBFC with UiPath RPA + Python scripts, cutting reporting time from 5 days to 1 day and eliminating 90% of manual data errors.
- ◆Logistics & Full-Stack: Built a real-time logistics tracking platform with Android + Node.js + React, enabling live fleet visibility and reducing delivery times by 15%. Delivered a predictive maintenance system using Python and ML, reducing on-road breakdowns by 30%.
- ◆Big Data & Anomaly Detection: Developed an anomaly-detection analytics system for a state government's food-subsidy program with PySpark + AWS Redshift, uncovering 15,000 fake beneficiaries.
- ◆Infrastructure Modernization: Executed a cloud migration and microservices modernization of a finance platform to Azure AKS + .NET Core, achieving 99.9% uptime and accelerating the release cadence from quarterly to weekly.
Technical Co-Founder
Shri Maruthi EnterpriseDecember 2019 - April 2022
- ◆Co-founded and scaled an HPCL-affiliated B2C & B2B fuel station to a $2 M annual-revenue pipeline through data-driven operations.
- ◆Inventory & Payment Systems: Built a digital inventory and payment system that cut stock-outs by 35% and halved manual reconciliation time.
- ◆Business Growth: Negotiated and retained enterprise clients (Cars24, BigBasket, etc.) via analytics-based pricing and credit strategies.
- ◆Team Leadership: Led a 10-member team across sales, logistics, and compliance, improving operational efficiency and regulatory accuracy.
EDUCATION
Master of Science in Management Information Systems
California State University, Fullerton / Graduated: 2025
Bachelor of Technology in Computer Science & Engineering
VTU, BIT, Bangalore, India / Graduated: 2022
CERTIFICATIONS
AWS Certified Solutions Architect – Associate
Google Cloud Professional Data Engineer
Certified Kubernetes Administrator (CKA)
TensorFlow Developer Certificate
VOLUNTEERING & HACKATHONS
Selected
Projects
LET'S WORK
TOGETHER
jeevangowdahemanthkumar@gmail.comjeevangowdahemanthkumar@gmail.com
jeevangowdahemanthkumar@gmail.comjeevangowdahemanthkumar@gmail.com